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FREQUENTLY ASKED QUESTIONS

HOW LONG DOES IT TAKE TO MATCH A FAMILY WITH AN AU PAIR?

Most families can start interviewing au pairs a couple of days after our telephone consultation. As the au pair program is seasonal, we may not always have au pairs available to start right away.


The best time to find an au pair quickly is August/September/October when we have a great selection of amazing au pairs, all fully screened. 

WHAT DOES YOUR VETTING PROCEDURE INCLUDE?

Many au pairs apply months in advance of travelling to prepare all their documentation.

All au pairs undergo thorough screening in their home country. Our trusted partner agencies overseas collect and verify documentation including childcare references, police check and medical check. The au pair is interviewed and asked about their motivation to join the program. Part of the interview is in English. 

HOW MUCH DOES IT COSTS TO HOST AN AU PAIR?

Your costs are made up of our agency fees at the start of the program plus the au pair pocket money and travel bonus.

These costs vary, depending on your family needs. We discuss this in detail during our host family telephone consultation.

Pocket money starts from $200 per week, most families pay $250 or more.

WHY SHOULD I USE AN AGENCY?

Because you want to get it right!!

Especially first time host families have a lot of questions.

We've been doing this for many years and successfully placed and supported 1000s of au pairs. We help you every step of the way. All our au pairs are screened in their own country. We provide support throughout the program for your family and your au pair.

FAQ: FAQ

CAN MY AU PAIR DRIVE?

Most of our au pairs can drive in Australia. They can help with the school run and take your children to after school activities. In particular our German au pairs are very safe drivers. 


As most au pairs have learned to drive in another country, on the other side of the road, we highly recommend a few driving lessons first. You have to include your au pair on your car insurance.

CAN AN AU PAIR CARE FOR A BABY?

An au pair is a fantastic extra pair of hands to help you care for your baby or to take other kids off your hands to allow you to dedicate time to the baby. Au pairs are however not the right childcare solution to provide care for a child under 12 months on their own. (Sole care)
If you are working from home, you can ask your au pair to care for a baby after training alongside you. Most au pairs are more confident with children over 2 years of age.

WHAT DO AU PAIRS DO?

Here are some of the tasks that your au pair can help with in your family. An au pair is a great childcare solution if you have kids of different ages. 

All au pairs can also help with:

  • Diving kids to/from school & activities

  • Breakfast, lunchboxes, simple dinner

  • Keeping your home tidy

  • Kids laundry & school uniforms

  • Changing kids beds

  • Setting/clearing table, loading/unloading dishwasher, tidying kitchen

  • Occasional ad-hoc food shopping

CAN AN AU PAIR HELP WITH TODDLERS?

For this age group, parents often choose to have the little one in daycare 2-3 days a week and combine daycare with one-on-one au pair care at home for the other days. 

  • Dressing or helping to dress children before daycare, playgroup or pre-school

  • Nappy changing or potty training

  • Care for and play with child/children at home

FAQ: FAQ

CAN AU AU PAIR HELP WITH PRIMARY SCHOOL KIDS?

Au pairs absolutely love this age group! You can expect help with:

  • Getting kids ready in the morning, out the door on time with the right gear in their bags

  • School uniform care 

  • School run and driving to/from activities

  • Homework help, reading together. Many au pairs have helped with homework as part of their childcare experiences

  • Action packed after school care, most of our au pairs are sporty and some have even done sports coaching as their childcare experience

  • After school care with arts & craft fun at home!

  • Baking with kids

  • Supervising music practice, some au pairs are musical!

CAN AN AU PAIR HELP WITH HIGH SCHOOL KIDS?

Let your au pair be a role model, sports coach and after school tutor! Teenage years are difficult…. A big sister (or brother) can make all the difference!!

  • School uniform care 

  • School run and driving to/from activities

  • Homework help & tutoring, researching projects. Many au pairs have helped with homework as part of their childcare experiences

  • Being a young adult friend who is close in age and can listen and support

CAN AN AU PAIR HELP WITH CLEANING?

Au Pairs are not cleaners! 

Keep your regular cleaner for the ‘big stuff’ and get your au pair to help with daily tidy/cleaning after meals and keeping on top of kids laundry.

Tasks can also include setting/clearing the table, loading/unloading dishwasher, tidying up the kitchen after meals.

CAN AN AU PAIR COOK SIMPLE MEALS?

Au Pairs are happy to prepare breakfast, make lunchboxes and cook a simple meal for the kids or occasionally for all family members.

Most families make a schedule for the au pair to cook for the family a couple of nights a week. Show her/him how to cook your family favourites or get a meal box to make it easy with all ingredients and instructions in one place. 

FAQ: FAQ

CAN MY AU PAIR STAY LONGER THAN 6 MONTHS?

Au Pairs travel to Australia on a Working Holiday Visa. One of the conditions on this visa is that the 'worker' can only be in one work place up to 6 months. Au Pairs have a special exemption and can easily apply to extend. All they need to do is fill out a form on the Immigration website and provide proof that they are indeed an au pair. 

DOES MY AU PAIR NEED A SEPARATE BEDROOM?

YES, as part of the program, your au pair gets room and board. An au pair should have a nice bedroom with a bed, a wardrobe and maybe a desk. Your au pair should be able to close the door and maybe have a home made ‘do-not-disturb’ sign for the kids. Some au pairs may be lucky and have their own bathroom, however, this is not expected!

WHAT IS A FAIR SCHEDULE AND TASKS?

Your routine week should not require more than 30-35 hours of help. During school holidays or if you have a sick child, your au pair should be flexible to help out more, in exchange for extra time off another week or some extra pocket money. 


Tasks should be fair and balanced, an au pair should not be the only family member to tidy or wash up. If your au pair cooks a meal a couple of nights a week, a parent should clear up after dinner and vice versa. 

HOW WILL MY AU PAIR MAKE FRIENDS?

Making friends from all over the world is an important part of the exchange program. We aim to introduce your au pair to other au pairs soon after arrival. At weekends, most au pairs organise to meet up and explore the city together or go to the beach.


A great way for your au pair to make Australian friends is to join a local (sports) club or team. 

FAQ: FAQ
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